Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201407722 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201407818 | Scottish Prison Service | transfer to another prison | Not upheld, no recommendations | October 2015 |
| 201407841 | East Renfrewshire Council | primary school | Upheld, no recommendations | October 2015 |
| 201500437 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201500528 | North Lanarkshire Council | sheltered housing issues/residential homes | Not upheld, no recommendations | October 2015 |
| 201500618 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2015 |
| 201500702 | Argyll Community Housing Association | terminations of tenancy | Upheld, recommendations | October 2015 |
| 201500849 | University of the West of Scotland | policy/administration | Some upheld, recommendations | October 2015 |
| 201500951 | Scottish Prison Service | downgrading | Not upheld, no recommendations | October 2015 |
| 201501199 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |