Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201306155 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201400007 | Scottish Prison Service | personal property | Upheld, recommendations | March 2015 |
| 201400049 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201400052 | Scottish Prison Service | hygiene | March 2015 | |
| 201400430 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201400984 | East Lothian Council | council tax | Resolved, no recommendations | March 2015 |
| 201401042 | New College Lanarkshire | special needs - assessment and provision | Some upheld, recommendations | March 2015 |
| 201401181 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201401361 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201401445 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2015 |