Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402438 | University of Glasgow | special needs - assessment and provision | Not upheld, no recommendations | March 2015 |
| 201402498 | Muirhouse Housing Association Ltd | policy/administration | Not upheld, recommendations | March 2015 |
| 201402858 | Business Stream | incorrect billing | Not upheld, no recommendations | March 2015 |
| 201403024 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2015 |
| 201403261 | The Accountant of Court | policy/administration | Not upheld, no recommendations | March 2015 |
| 201403265 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201403426 | Borders NHS Board | continuing care | Upheld, recommendations | March 2015 |
| 201403460 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201403620 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2015 |
| 201403808 | Scottish Prison Service | medical assessments/reports | Not upheld, no recommendations | March 2015 |