Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508127 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201508148 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508271 | Scottish Prison Service | policy/administration | Some upheld, recommendations | January 2017 |
| 201508338 | North Lanarkshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2017 |
| 201508370 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2017 |
| 201508390 | Scottish Prison Service | downgrading | Some upheld, recommendations | January 2017 |
| 201508405 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, recommendations | January 2017 |
| 201508421 | West Lothian Council | primary school | Not upheld, no recommendations | January 2017 |
| 201508517 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2017 |
| 201508595 | Lothian NHS Board | nurses / nursing care | Not upheld, recommendations | January 2017 |