Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201500474 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations January 2016
201500502 A Medical Practice in the Lothian NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2016
201500679 Dumfries and Galloway NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201500706 Tayside NHS Board clinical treatment / diagnosis Not upheld, recommendations January 2016
201501177 Shetland NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2016
201501192 Scottish Prison Service transfer to another prison Upheld, recommendations January 2016
201501352 Greater Glasgow and Clyde NHS Board complaints handling Upheld, recommendations January 2016
201501395 University of Edinburgh student discipline Not upheld, no recommendations January 2016
201501832 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, action taken by body to remedy, no recommendations January 2016
201501895 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Upheld, recommendations January 2016