Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201405203 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Upheld, recommendations December 2015
201405344 Scottish Environment Protection Agency complaints handling Not upheld, no recommendations December 2015
201405584 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Some upheld, recommendations December 2015
201405884 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations December 2015
201406033 Grampian NHS Board clinical treatment / diagnosis Not upheld, recommendations December 2015
201406068 Lanarkshire NHS Board nurses / nursing care Some upheld, recommendations December 2015
201406081 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations December 2015
201406106 Falkirk Council policy/administration Some upheld, recommendations December 2015
201406132 Business Stream incorrect billing Resolved, no recommendations December 2015
201406306 Scottish Natural Heritage policy/administration Not upheld, no recommendations December 2015