| 201801045           | 
                                                                                        Dundee City Council           | 
                                                                                        policy / administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801272           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801293           | 
                                                                                        The Moray Council           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801342           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801381           | 
                                                                                        East Dunbartonshire Council           | 
                                                                                        secondary school           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801415           | 
                                                                                        Scottish Water           | 
                                                                                        disputed cost to repair sewer / drain           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801567           | 
                                                                                        Shetland Islands Council           | 
                                                                                        home helps / concessions / grants / charges for services           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801684           | 
                                                                                        Scottish Water           | 
                                                                                        sewer flooding - external           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801693           | 
                                                                                        East Dunbartonshire Health and Social Care Partnership           | 
                                                                                        child services and family support           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        March 2019           | 
              
          
                                                                                        | 201801816           | 
                                                                                        Fife Council           | 
                                                                                        secondary school           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        March 2019           |