Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201105086 | West Lothian Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2013 |
| 201105480 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | No decision reached | February 2013 |
| 201200035 | Lothian NHS Board - Acute Division | complaints handling | Not upheld, action taken by body to remedy, recommendations | February 2013 |
| 201200041 | Business Stream Ltd | leakage | Not upheld, action taken by body to remedy, no recommendations | February 2013 |
| 201200302 | A Medical Practice in the Orkney NHS Board area | clinical treatment; diagnosis | Not upheld, no recommendations | February 2013 |
| 201200449 | Lanarkshire NHS Board | clinical treatment; diagnosis | Some upheld, action taken by body to remedy, no recommendations | February 2013 |
| 201200538 | North Ayrshire Council | estate management; open space and environment work | Not upheld, action taken by body to remedy, no recommendations | February 2013 |
| 201200590 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 |
| 201200667 | Borders NHS Board | communication; staff attitude; dignity; confidentiality | Some upheld, recommendations | February 2013 |
| 201200720 | Crown Office and Procurator Fiscal Service | policy/administration | Upheld, action taken by body to remedy, recommendations | February 2013 |