| 201003444           | 
                                                                                        South Lanarkshire Council           | 
                                                                                        cemeteries; burial; purchase of lair           | 
                                                                                        Not upheld, action taken by body to remedy, no recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201003643           | 
                                                                                        Fife Council           | 
                                                                                        environmental health and cleansing; refuse collection and bins           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201003699           | 
                                                                                        A medical practice, Greater Glasgow and Clyde NHS Board           | 
                                                                                        removal from practice list           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201003798           | 
                                                                                        Scottish Prison Service           | 
                                                                                        security; control and progression; assessment           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201003994           | 
                                                                                        Aberdeen City Council           | 
                                                                                        development plans: objection to proposals; inaccurate report           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201004027           | 
                                                                                        Scottish Prison Service           | 
                                                                                        exercise in the open air; complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201004067           | 
                                                                                        Fife Council           | 
                                                                                        renovation; central heating; disturbance allowance           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201004145           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        property management; complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201004170           | 
                                                                                        A medical practice, Greater Glasgow and Clyde NHS Board           | 
                                                                                        appointments; staff attitude           | 
                                                                                        Complaint withdrawn           | 
                                                                                        June 2011           | 
              
          
                                                                                        | 201004174           | 
                                                                                        Scottish Prison Service           | 
                                                                                        prisoner progression           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2011           |