Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204700 | Greater Glasgow and Clyde NHS Board | admission, discharge & transfer procedures | Some upheld, recommendations | April 2014 |
| 201204749 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201204750 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201204823 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2014 |
| 201204847 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | April 2014 |
| 201204890 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | April 2014 |
| 201204941 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201205072 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | April 2014 |
| 201205207 | A Council | secondary school | Some upheld, recommendations | April 2014 |
| 201205211 | Business Stream | incorrect billing | Upheld, recommendations | April 2014 |