Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201004890 Scottish Prison Service complaints handling, claim form Some upheld, action taken by body to remedy, no recommendations September 2011
201004933 Shetland NHS Board clinical treatment / diagnosis No decision reached September 2011
201005067 Scottish Prison Service sentence planning Not upheld, no recommendations September 2011
201100327 Fife Council home helps, concessions, grants, charges for services Not upheld, action taken by body to remedy, no recommendations September 2011
201100329 Scottish Prison Service release of a prisoner Some upheld, action taken by body to remedy, no recommendations September 2011
201100355 Greater Glasgow and Clyde NHS Board complaints handling Upheld, action taken by body to remedy, no recommendations September 2011
201100359 The City of Edinburgh Council council tax, sheriff’s officers Not upheld, no recommendations September 2011
201100419 Scottish Prison Service staff treatment Not upheld, no recommendations September 2011
201100501 Scottish Prison Service review of supervision level Not upheld, no recommendations September 2011
201100554 Scottish Prison Service prison wages, withheld wages Not upheld, no recommendations September 2011