Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404325 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2015 |
| 201404336 | Lothian NHS Board | policy / administration | Some upheld, recommendations | October 2015 |
| 201404404 | Business Stream | incorrect billing | Upheld, recommendations | October 2015 |
| 201404412 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2015 |
| 201404508 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | October 2015 |
| 201404553 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2015 |
| 201404658 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2015 |
| 201404693 | A Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2015 |
| 201404703 | Lanarkshire NHS Board | nurses / nursing care | Some upheld, recommendations | October 2015 |
| 201404761 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2015 |