Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201600725 Lothian NHS Board - Acute Division nurses / nursing care Some upheld, no recommendations April 2017
201601222 Greater Glasgow and Clyde NHS Board - Acute Services Division nurses / nursing care Not upheld, recommendations April 2017
201601916 The Highland Council primary school Some upheld, recommendations April 2017
201602008 Argyll Community Housing Association neighbour disputes and anti-social behaviour Not upheld, no recommendations April 2017
201602119 University of St Andrews policy/administration Not upheld, no recommendations April 2017
201602152 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations April 2017
201602276 Aberdeenshire Council handling of application (complaints by opponents) Upheld, recommendations April 2017
201602294 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations April 2017
201602498 Dumfries and Galloway Council complaints handling (including appeals procedures) Upheld, no recommendations April 2017
201602572 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations April 2017