Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507691 | Inverclyde Council | secondary school | Some upheld, recommendations | June 2016 |
| 201507722 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2016 |
| 201507738 | Western Isles NHS Board | policy / administration | Not upheld, no recommendations | June 2016 |
| 201507758 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | June 2016 |
| 201507776 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | June 2016 |
| 201507827 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2016 |
| 201507833 | A Medical Practice in the Lothian NHS Board area | policy / administration | Not upheld, no recommendations | June 2016 |
| 201507940 | East Kilbride and District Housing Association Ltd | repairs and maintenance | Some upheld, recommendations | June 2016 |
| 201507950 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2016 |
| 201507981 | Lanarkshire NHS Board | continuing care | Not duly made or withdrawn, no recommendations | June 2016 |