| 201603914           | 
                                                                                        East Dunbartonshire Council           | 
                                                                                        handling of application (complaints by applicants)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201606059           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        handling of application (complaints by opponents)           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201607398           | 
                                                                                        Sanctuary (Scotland) Housing Association Ltd           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201607444           | 
                                                                                        Tayside NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201608566           | 
                                                                                        Aberdeenshire Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201608890           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201609423           | 
                                                                                        Dumfries and Galloway Council           | 
                                                                                        primary school           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201609479           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201700473           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        October 2018           | 
              
          
                                                                                        | 201700671           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        October 2018           |