Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607825 | West College Scotland | policy/administration | Some upheld, recommendations | August 2017 |
| 201608073 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201608382 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201608496 | West Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | August 2017 |
| 201608651 | Business Stream | incorrect billing | Resolved, no recommendations | August 2017 |
| 201608723 | Scottish Courts and Tribunal Service | handling of application | Upheld, recommendations | August 2017 |
| 201507793 | Aberdeenshire Council | unauthorised developments: enforcement action/stop and discontinuation notices | Some upheld, recommendations | July 2017 |
| 201507806 | Dumfries and Galloway Council | secondary school | Not upheld, recommendations | July 2017 |
| 201508261 | The City of Edinburgh Council | statutory notices | Some upheld, no recommendations | July 2017 |
| 201508314 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |