Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604907 | Dumfries and Galloway Council | employment grants/business development grants and loans | Upheld, recommendations | May 2017 |
| 201604927 | Tayside NHS Board | clinical treatment / diagnosis | Not duly made or withdrawn, no recommendations | May 2017 |
| 201605070 | The Highland Council | handling of application (complaints by applicants) | Upheld, recommendations | May 2017 |
| 201605355 | Perth and Kinross Council | handling of application (complaints by applicants) | Not upheld, no recommendations | May 2017 |
| 201605481 | Business Stream | communication / consultation | Upheld, recommendations | May 2017 |
| 201605670 | East Renfrewshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | May 2017 |
| 201605798 | West Lothian Council | repairs and maintenance | Not upheld, no recommendations | May 2017 |
| 201605800 | Aberdeen City Council | repairs and maintenance | Some upheld, recommendations | May 2017 |
| 201606304 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201606311 | The Highland Council | primary school | Some upheld, no recommendations | May 2017 |