Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508626 | Scottish Water | local impact | Upheld, recommendations | February 2017 |
| 201508629 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |
| 201508664 | Forth Valley NHS Board | nurses / nursing care | Not duly made or withdrawn, no recommendations | February 2017 |
| 201508757 | Key Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, recommendations | February 2017 |
| 201508773 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |
| 201508823 | Western Isles NHS Board | nurses / nursing care | Upheld, recommendations | February 2017 |
| 201508842 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201508867 | Hillhead Housing Association 2000 | repairs and maintenance | Not upheld, no recommendations | February 2017 |
| 201508899 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | February 2017 |
| 201508904 | East Dunbartonshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | February 2017 |