Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507690 | Business Stream | communication / consultation | Some upheld, recommendations | October 2016 |
| 201507715 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2016 |
| 201507723 | A Council | primary school | Upheld, recommendations | October 2016 |
| 201507744 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2016 |
| 201507965 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2016 |
| 201507975 | The City of Edinburgh Council | handling of application (complaints by opponents) | Upheld, recommendations | October 2016 |
| 201508025 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | October 2016 |
| 201508080 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | October 2016 |
| 201508084 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Not upheld, no recommendations | October 2016 |
| 201508088 | Care Inspectorate | complaints handling | Upheld, recommendations | October 2016 |