Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508552 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201508628 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2016 |
| 201508660 | Greater Glasgow and Clyde NHS Board | nurses / nursing care | Upheld, recommendations | September 2016 |
| 201508670 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201508687 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508723 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201508751 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508769 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508817 | University of the West of Scotland | policy/administration | Some upheld, recommendations | September 2016 |
| 201508820 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | September 2016 |