Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201501423 | Fife Council | care in the community | Some upheld, recommendations | August 2016 |
| 201507461 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2016 |
| 201507507 | Scottish Prison Service | regime and operation of prison | Not duly made or withdrawn, no recommendations | August 2016 |
| 201507553 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507560 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507624 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507687 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2016 |
| 201507737 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, no recommendations | August 2016 |
| 201507759 | Business Stream | incorrect billing | Not upheld, no recommendations | August 2016 |
| 201507786 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2016 |