Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502775 | Lochalsh & Skye Housing Association Limited | repairs and maintenance | Upheld, recommendations | January 2016 |
| 201503004 | Falkirk Council | terminations of tenancy | Not upheld, no recommendations | January 2016 |
| 201503020 | Scottish Prison Service | progression | Not upheld, no recommendations | January 2016 |
| 201503412 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201504022 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2016 |
| 201204319 | West Dunbartonshire Council | repairs and maintenance | Some upheld, recommendations | December 2015 |
| 201306027 | Perth and Kinross Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | December 2015 |
| 201306298 | Tayside NHS Board | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | December 2015 |
| 201400137 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2015 |
| 201400244 | Care Inspectorate | regulation of care | Some upheld, recommendations | December 2015 |