New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201702591 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201703077 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201703280 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201703356 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201703528 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201703963 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201704552 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201704774 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201704939 | Orkney NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201705014 | Perth and Kinross Council | child services and family support | Not upheld, no recommendations | July 2018 |