New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604390 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2017 |
| 201604513 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201604553 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201604623 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605046 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201605233 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605262 | Orkney NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201605263 | A Medical Practice in the Orkney NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605370 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201605426 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |