New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201601026 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
201601299 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2017 |
201601352 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
201601387 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
201601389 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
201601868 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
201601896 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
201602357 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
201602386 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
201602519 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | July 2017 |