New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507920 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2016 |
| 201507966 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | September 2016 |
| 201507977 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507995 | Dunedin Canmore Housing Ltd | estate management, open space & environment work | Not upheld, no recommendations | September 2016 |
| 201508004 | West Dunbartonshire Council | bus stops, shelters, signs, road furniture | Upheld, recommendations | September 2016 |
| 201508010 | Business Stream | charging method / calculation | Upheld, recommendations | September 2016 |
| 201508021 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2016 |
| 201508030 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508051 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508090 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |