New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201502370 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201502431 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | March 2016 |
| 201502712 | Inverclyde Council | secondary school | Upheld, recommendations | March 2016 |
| 201502794 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201502795 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201502798 | Lanarkshire NHS Board | nurses / nursing care | Not upheld, no recommendations | March 2016 |
| 201502980 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201503218 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | March 2016 |
| 201503311 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2016 |
| 201503435 | South Lanarkshire Council | parking | Not upheld, no recommendations | March 2016 |