New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201405728 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, recommendations | February 2016 |
201405825 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
201405859 | Aberdeen City Council | secondary school | Some upheld, recommendations | February 2016 |
201405861 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2016 |
201405881 | The City of Edinburgh Council | statutory notices | Some upheld, recommendations | February 2016 |
201405973 | Scottish Natural Heritage | policy/administration | Some upheld, no recommendations | February 2016 |
201406036 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
201406227 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Some upheld, recommendations | February 2016 |
201406308 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
201406355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | February 2016 |