New Customer Service Standards
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Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201500916 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
201500934 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2016 |
201500983 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
201501345 | Fife Council | complaints handling | Upheld, recommendations | February 2016 |
201501358 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
201501377 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | February 2016 |
201501734 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
201501739 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
201501792 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |
201501839 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2016 |