New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201306143 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2015 |
201400324 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2015 |
201400354 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2015 |
201400904 | University of St Andrews | policy/administration | Resolved, no recommendations | November 2015 |
201402088 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | November 2015 |
201402759 | Dumfries and Galloway Housing Partnership | repairs and maintenance | Not upheld, no recommendations | November 2015 |
201402959 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2015 |
201403037 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2015 |
201403171 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
201403173 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2015 |