New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406012 | Scottish Prison Service | regime and operation of prison | August 2015 | |
| 201406038 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201406154 | Fife Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | August 2015 |
| 201406415 | West Dunbartonshire Council | homeless person issues | Some upheld, no recommendations | August 2015 |
| 201406436 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201406447 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201406619 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2015 |
| 201406717 | Aberdeen City Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | August 2015 |
| 201406741 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2015 |
| 201406748 | The City of Edinburgh Council | traffic regulation and management | Not upheld, no recommendations | August 2015 |