New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201401137 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201401226 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401330 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201401439 | Home Scotland | improvements and renovation | Upheld, recommendations | July 2015 |
| 201401458 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2015 |
| 201401475 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401497 | Scottish Prison Service | policy/administration | Upheld, recommendations | July 2015 |
| 201401612 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |
| 201401744 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201401750 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | July 2015 |