New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201404670 | A Dentist in the Greater Glasgow and Clyde NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | July 2015 |
| 201404841 | Blairtummock Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | July 2015 |
| 201404897 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2015 |
| 201404931 | University of Edinburgh | policy/administration | Not upheld, no recommendations | July 2015 |
| 201405088 | University of St Andrews | teaching and supervision | Not upheld, no recommendations | July 2015 |
| 201405214 | The City of Edinburgh Council | statutory notices | Upheld, recommendations | July 2015 |
| 201405598 | Easthall Park Housing Co-operative | applications, allocations, transfers & exchanges | Not upheld, no recommendations | July 2015 |
| 201405620 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405666 | A Dentist in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201405722 | Comhairle nan Eilean Siar | local housing allowance and council tax benefit | Upheld, recommendations | July 2015 |