New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302881 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201302920 | Argyll and Bute Council | local housing allowance and council tax benefit | Not upheld, recommendations | November 2014 |
| 201302944 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201302953 | Glasgow City Council | traffic regulation and management | Not upheld, no recommendations | November 2014 |
| 201303143 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201303182 | Western Isles NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, recommendations | November 2014 |
| 201303206 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2014 |
| 201303371 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | November 2014 |
| 201303576 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2014 |
| 201303728 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |