New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103175 | University of Glasgow | Teaching and supervision | Not upheld, no recommendations | July 2012 |
| 201103247 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201103260 | Business Stream Ltd | Leakage | Not upheld, action taken by body to remedy, no recommendations | July 2012 |
| 201103358 | Argyll and Bute Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201103377 | Lanarkshire NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | July 2012 |
| 201103418 | Highland NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2012 |
| 201103529 | Aberdeen City Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | July 2012 |
| 201103563 | Queen Margaret University | Academic appeal/exam results/degree classification | Not upheld, recommendations | July 2012 |
| 201103565 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2012 |
| 201103578 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / Diagnosis | Upheld, recommendations | July 2012 |