New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201005181 Greater Glasgow and Clyde NHS Board clinical treatment; diagnosis Some upheld, action taken by body to remedy, no recommendations June 2012
201005261 Dundee City Council Neighbour disputes and anti-social behaviour Not upheld, no recommendations June 2012
201005309 Lothian NHS Board clinical treatment; diagnosis Upheld, recommendations June 2012
201100011 Lanarkshire NHS Board clinical treatment; diagnosis Some upheld, recommendations June 2012
201100279 Highland NHS Board clinical treatment; diagnosis Not upheld, no recommendations June 2012
201100882 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Upheld, recommendations June 2012
201101118 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment; diagnosis Upheld, recommendations June 2012
201101348 Highland NHS Board clinical treatment; diagnosis Not upheld, no recommendations June 2012
201101497 Dundee City Council Repairs and maintenance of housing stock Some upheld, recommendations June 2012
201101754 Business Stream Ltd Meter reading Upheld, recommendations June 2012