New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201103237 North Ayrshire Council Council Tax (incl Community Charge) Upheld, action taken by body to remedy, no recommendations June 2012
201103257 Perth and Kinross Council Traffic regulation and management Not upheld, action taken by body to remedy, recommendations June 2012
201103441 Aberdeenshire Council Development Plans - breaches/procedures and enquiries Not upheld, no recommendations June 2012
201103622 A Medical Practice in the Tayside NHS Board area clinical treatment; diagnosis Not upheld, no recommendations June 2012
201103701 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Not upheld, no recommendations June 2012
201103727 Orkney NHS Board clinical treatment; diagnosis Not upheld, no recommendations June 2012
201103744 Scottish Prison Service Progression Not upheld, no recommendations June 2012
201103809 Tayside NHS Board Policy/administration Not upheld, no recommendations June 2012
201103813 Scottish Prison Service Downgrading Not upheld, no recommendations June 2012
201103837 Scottish Prison Service Policy/Administration Not upheld, action taken by body to remedy, no recommendations June 2012