New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101384 | Aberdeenshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | May 2012 |
| 201101574 | Fife NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | May 2012 |
| 201101580 | Fife Council | Neighbour disputes and antisocial behaviour | Some upheld, recommendations | May 2012 |
| 201101617 | The City of Edinburgh Council | council tax (incl community charge) | Some upheld, action taken by body to remedy, recommendations | May 2012 |
| 201101662 | East Dunbartonshire Council | planning, privacy | Not upheld, no recommendations | May 2012 |
| 201101677 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2012 |
| 201101678 | Greater Glasgow and Clyde NHS Board | policy/administration | Upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201101679 | Midlothian Council | adaptions | Not upheld, no recommendations | May 2012 |
| 201101698 | Perth and Kinross Council | Sheltered housing issues | Not upheld, no recommendations | May 2012 |
| 201101704 | Glasgow City Council | Policy/administration | Not upheld, recommendations | May 2012 |