New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102383 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses; nursing care | Not upheld, no recommendations | May 2012 |
| 201102425 | Aberdeenshire Council | planning, enforcement | Some upheld, recommendations | May 2012 |
| 201102474 | The Robert Gordon University | academic appeal/exam results/degree classification | Not upheld, no recommendations | May 2012 |
| 201102608 | Tayside NHS Board | clinical treatment; diagnosis | Upheld, recommendations | May 2012 |
| 201102642 | The City of Edinburgh Council | tenancy rights and conditions | Not upheld, no recommendations | May 2012 |
| 201102663 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | May 2012 |
| 201102710 | Shetland Islands Council | valuation of servitude right | Not upheld, no recommendations | May 2012 |
| 201102804 | West Lothian Council | street lighting | Not upheld, no recommendations | May 2012 |
| 201102837 | The Highland Council | secondary school; exclusion | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201102951 | The Moray Council | trading standards | Not upheld, no recommendations | May 2012 |