Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500524 | Fife Council | sheltered housing and community care | Some upheld, recommendations | September 2015 |
| 201500560 | North Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | September 2015 |
| 201500619 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | September 2015 |
| 201500718 | Scottish Prison Service | accuracy of prisoner record | Upheld, recommendations | September 2015 |
| 201500728 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | complaints handling | Upheld, recommendations | September 2015 |
| 201501021 | Greater Glasgow and Clyde NHS Board | complaints handling | Upheld, recommendations | September 2015 |
| 201501483 | North Lanarkshire Council | repairs and maintenance | Not upheld, no recommendations | September 2015 |
| 201501567 | Glasgow City Council | communication, staff attitude and confidentiality | Some upheld, action taken by body to remedy, no recommendations | September 2015 |
| 201501632 | Charing Cross Housing Association Ltd | applications, allocations, transfers & exchanges | Upheld, recommendations | September 2015 |
| 201501679 | The Highland Council | mental health issues | Complaint withdrawn | September 2015 |