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We are carrying out essential updates to our online complaints form. We expect the form to reopen later this afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003731 | South Lanarkshire Council | Applications, allocations, transfers and exchanges | Some upheld, recommendations | July 2011 |
| 201003734 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | July 2011 |
| 201003823 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201004020 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | July 2011 |
| 201004156 | A Medical Practice, Lanarkshire NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2011 |
| 201004256 | The Highland Council | Policy/administration | Not upheld, no recommendations | July 2011 |
| 201004347 | Scottish Court Service | Delay | Not upheld, recommendations | July 2011 |
| 201004458 | Aberdeen City Council | Complaints handling | Not upheld, no recommendations | July 2011 |
| 201004596 | Lanarkshire NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, no recommendations | July 2011 |
| 201004659 | University of Strathclyde | complaints handling | Upheld, recommendations | July 2011 |