Easter closure

Please note that we will be closed from 5pm Thursday 28 March until Tuesday 2 April 2024 for the Easter break. Complaints can still be made via our complaints form but they will not be received until we reopen. Wishing you a happy Easter! 

Technical issues:

The SPSO advice line is currently unavailable due to technical issues which we are working with our telephone provider to resolve.  We apologise for the inconvenience and hope to find a resolution as soon as possible. 

Decision report 201101336

  • Case ref:
    201101336
  • Date:
    December 2011
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    hygiene

Summary
Mr C complained that the SPS failed to provide him with appropriate products with which to clean his in-cell toilet. He said that the products provided are intended for cleaning showers and drains but are not specifically for toilets. The SPS told him that, in their view, the products were also appropriate for cleaning toilets. We considered this a reasonable view and one that they were entitled to reach. Given this, and the fact that there was no specific injustice for Mr C in relation to this, we did not uphold the complaint.
 

Updated: March 13, 2018