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Decision report 201100893

  • Case ref:
    201100893
  • Date:
    November 2011
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    Complaints Handling

Summary
Mr C complained that the Scottish Prison Service's (SPS) final decision on his complaint was unreasonable. Our investigation concluded that the SPS had appropriately looked into the matter raised and gave Mr C adequate detail and explanation about their findings and their decision.

Updated: March 13, 2018