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Decision report 201204423

  • Case ref:
    201204423
  • Date:
    May 2013
  • Body:
    Business Stream
  • Sector:
    Water
  • Outcome:
    No decision reached
  • Subject:
    incorrect billing

Summary

Mr C complained about the bill that Business Stream had sent his company.

After we began our investigation, however, Business Stream decided to waive part of the debt. Mr C then withdrew his complaint, and we reached no decision on it.

Updated: March 13, 2018