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Decision Report 201304078

  • Case ref:
    201304078
  • Date:
    March 2014
  • Body:
    Greater Glasgow and Clyde NHS Board
  • Sector:
    Health
  • Outcome:
    No decision reached
  • Subject:
    clinical treatment / diagnosis

Summary

Mr C, who is a prisoner, complained that the NHS health centre at his prison unreasonably discontinued a particular medical prescription of his and prescribed an alternative. However, as he failed to sign and return a consent form which we sent to him and which we needed in order to access his medical records, we were unable to investigate his complaint further.

Updated: March 13, 2018