• Case ref:
  • Date:
    July 2016
  • Body:
    Cairn Housing Association Ltd
  • Sector(s):
    Housing Associations
  • Subject:
    repairs and maintenance
  • Outcome:
    Not upheld, no recommendations


Mr C disputed that he had access to heating during the period between a repair being reported to the housing association and the repair taking place. We found that heating was available during this time and so we did not uphold the complaint.