Easter closure

Please note that we will be closed from 5pm Thursday 28 March until Tuesday 2 April 2024 for the Easter break. Complaints can still be made via our complaints form but they will not be received until we reopen. Wishing you a happy Easter! 

Technical issues:

The SPSO advice line is currently unavailable due to technical issues which we are working with our telephone provider to resolve.  We apologise for the inconvenience and hope to find a resolution as soon as possible. 

Decision Report 201602142

  • Case ref:
    201602142
  • Date:
    June 2017
  • Body:
    New College Lanarkshire
  • Sector:
    Colleges
  • Outcome:
    Not upheld, no recommendations
  • Subject:
    anti-social behaviour

Summary

Miss C complained that college staff did not take action to prevent her from being subjected to inappropriate behaviour from other students on her course.

We found that the college had taken reasonable action in line with their policy and procedures when Miss C had experienced difficulties with other students in her class. While the record-keeping at one meeting could have been more detailed, we considered overall that the college had provided Miss C with reasonable support and taken steps to address episodes of unreasonable behaviour.

Updated: March 13, 2018