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Decision Report 201808763

  • Case ref:
    201808763
  • Date:
    June 2020
  • Body:
    Scottish Prison Service
  • Sector:
    Prisons
  • Outcome:
    Not duly made or withdrawn, no recommendations
  • Subject:
    behaviour related programmes (including access to)

Summary

C complained on behalf of their spouse (A) regarding the lack of support the Scottish Prison Service (SPS) provided in relation to assisting A to participate in an offending management course, specifically that they needed a translator to assist them. During our investigation, SPS apologised to A for the delay in matters related to their management. A was reassessed and a decision was taken that they did not require to complete the course. C then withdrew the complaint.

Updated: June 17, 2020