Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200402031 | North Ayrshire Council | December 2006 | View PDF |
| 200500907 | The City of Edinburgh Council | December 2006 | View PDF |
| 200500918 | Lothian NHS Board | December 2006 | View PDF |
| 200501821 | Argyll and Clyde NHS Board | December 2006 | View PDF |
| 200501996 | Perth and Kinross Council | December 2006 | View PDF |
| 200503209 | Tayside NHS Board | December 2006 | View PDF |
| 200503530 | East Dunbartonshire Council | December 2006 | View PDF |
| 200503586 | Borders NHS Board | December 2006 | View PDF |
| 200400660 | East Dunbartonshire Council | November 2006 | View PDF |
| 200401887 | North Lanarkshire Council | November 2006 | View PDF |