Office closure
We will be closed on Monday 5 May 2025 for the public holiday. You can still submit complaints via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200601668 | South Lanarkshire Council | May 2007 | View PDF |
| 200601894 | Falkirk Council | May 2007 | View PDF |
| 200400314 | East Dunbartonshire Council | March 2007 | View PDF |
| 200400944 | Greater Glasgow and Clyde NHS Board | March 2007 | View PDF |
| 200500042 | The Scottish Commission for the Regualtion of Care | March 2007 | View PDF |
| 200500083 | Greater Glasgow and Clyde NHS Board | March 2007 | View PDF |
| 200500103 | Argyll and Clyde NHS Board | March 2007 | View PDF |
| 200500432 | North Lanarkshire Council | March 2007 | View PDF |
| 200500533 | Fife Council | March 2007 | View PDF |
| 200500736 | Crofters Commission | March 2007 | View PDF |